Shipping & Returns

SHIPPING/RETURNS

SPECIAL GIFT PACKAGING

Gift Packaging is one pleasurable chore that encompasses the use of rich materials, skills and aesthetics.

FREE WORLDWIDE SHIPPING WITH POSTMAIL

Do you ship to my country?
We do!

How much does shipping cost?
Free Worldwide shipping with postmail

How can I track my order?
Unfortunately, Standard Delivery is not tracked for International Orders.
And we can always offer you a DHL quote if you’d like to track your international order.

How long will it take?
Anything in stock will ship within 24 hours.

OUR RETURN POLICY: WE WANT YOU TO BE HAPPY!

Need to return something?
And of course, if we made a mistake (accidents happen!) and something arrives broken, mixed up, or just plain wrong, return shipping is on us.

Want to exchange?
Wanna swap? That’s cool. Email us and let us know what you really want and we’ll go from there!

Return Policy

can be returned within 30 days of receipt of order

The purchaser has the right to withdraw from the contract within 14 working days from the date of receiving the shipment in accordance to the law. In the case of withdrawal from the contract, the purchaser must notify us by an e-mail (info@koukla-art.com within the given period of time

Goods must satisfy the following conditions:

Goods must be in original undamaged packaging
Goods must be undamaged
Goods shall not be used – goods must be without any signs of being worn
Goods must be complete
Goods must be sent back with the invoice and other documents that were originally send.
Do not send goods by cash on delivery (COD)
If a present was send originally with the goods, it should be returned too.

Got more questions? Drop us a message